Returns & Exchanges

At Base, we are committed to your performance and offer a 30-day window to return or exchange any gear that doesn't meet your training standards. All items must be in original, unworn condition with tags attached to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Log into our online portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Download and print the prepaid shipping label provided by our system and securely package your sports gear in its original box.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects the equipment, your refund will be processed back to your original payment method within 5-7 business days.